Privacy Policy

Introduction

Welcome to AURAPRO SAUNA™ (operating as AuraPro Sauna). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to our website at auraprosauna.com and all related services we provide.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process, ship, and deliver your orders
• Customer Support: To respond to your inquiries and provide assistance
• Site Improvement: To analyze usage patterns and enhance user experience
• Marketing Communications: To send promotional emails and updates (with your consent)
• Security & Fraud Prevention: To protect against unauthorized access and fraudulent activity
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website. For more information about how Shopify uses cookies, please visit Shopify's Cookie Policy.

How We Share Your Information

We may share your information with trusted third parties in the following circumstances:

• Service Providers: Companies that help us operate our business (e.g., shipping carriers, email service providers, hosting services)
• Payment Processors: Secure payment gateways that process your transactions
• Legal Requirements: When required by law, court order, or government regulation
• Business Partners: With your consent, for joint marketing or promotional activities

Data Security & Retention

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing where consent was the legal basis
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time

Please note that your rights may vary depending on your location and applicable laws. To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

International Users

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. By using our website and services, you consent to the transfer of your information to Canada and other countries where we operate.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including the use of standard contractual clauses and other legal mechanisms.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.

Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.