AuraPro Steam Sauna Shipping & Delivery Policy Overview
GLOBAL LOGISTICS

Fast. Reliable. Transparent Shipping.

We make sure your AuraPro Sauna reaches you quickly and safely, wherever you are.

🚚 Express Dispatch 📦 Secure Packaging 📍 Real-Time Tracking
DESTINATION RATES

Shipping Rates & Destinations

🇨🇦

Canada Orders

Free Shipping

Enjoy complimentary standard shipping on all sauna units across Canada with no hidden fees.

🌐

International Orders

Calculated at Checkout

Real-time international carrier rates calculated during checkout based on your exact destination.

⚡

Order Processing

  • ✓ Orders are processed within 1 business day
  • ✓ Dispatch operates Monday–Friday (excluding public holidays)
  • ✓ Automated tracking details emailed instantly upon shipment
⏱️

Delivery Timeframes

  • ✓ Transit times vary depending on regional logistics networks
  • ✓ Regional Canadian deliveries arrive via expedited ground transit
  • ✓ International transit times depend on destination customs clearing
INTERNATIONAL POLICY

Customs, Duties & Taxes

International orders may be subject to local import duties, taxes, and customs fees determined by the destination country. Customers are responsible for these charges, which are collected by regional customs agencies and are non-refundable.

📌

Important Shipping Guidelines

  • Address Verification: Please double-check your shipping address during checkout to prevent dispatch delays.
  • Package Acceptance: Ensure someone is available to receive or collect the parcel upon carrier delivery attempts.
  • Returned Shipments: Packages deemed undeliverable or refused at destination may incur additional return handling fees.

Undeliverable Packages & Reshipping

If a parcel is returned to our warehouse due to an incorrect address, failed delivery attempts, or customer refusal, the customer is responsible for any secondary reshipping costs. Original shipping fees incurred for international dispatch are non-refundable.

QUALITY GUARANTEED

Delivered with Care

We work hard to ensure every order arrives safely, securely, and efficiently to your doorstep.

Shop AuraPro Sauna

Need Help?

Our support team is here to assist you with any tracking or shipping questions.

Contact Support Email: support@auraprosauna.com