1-Year Warranty. Built for Peace of Mind.
Your AuraPro Sauna is backed by a reliable warranty designed to keep your experience worry-free.
What's Covered
SmartSteam Steamer Unit
Full coverage for the core steamer component
Manufacturing Defects
Protection against factory defects and workmanship issues
Technical Malfunctions
Coverage for functional failures under normal use
This warranty applies to the core functional component of your sauna.
What's Not Covered
Accessories including chair, mats, carry bag, and other non-steamer components
Normal wear and tear from regular use over time
Accidental damage, misuse, or modifications not authorized by AuraPro
Important Safety Guidelines
For your safety and optimal performance
- Do not open steamer while in use. Allow unit to cool before handling
- Avoid direct contact with steam outlet
- Improper or unsafe use may result in injury and will void the warranty.
Reporting an Issue
Inspect your product upon delivery
Check your sauna carefully when it arrives to ensure everything is in perfect condition.
Contact us within 10 days if there's an issue
Reach out to our support team as soon as you notice any functional problems.
Provide photos and details for quick resolution
Send clear photos and a description of the issue so we can help you quickly.
When Warranty May Not Apply
Misuse or force damage to the unit
Not following the provided instructions
Unauthorized repairs or modifications
Refunds & Replacements
Approved claims are processed quickly
Refunds go to original payment method
Processing time depends on your bank or payment provider
You're in Safe Hands
We stand behind the quality of every AuraPro Sauna. Our goal is to ensure a smooth, reliable, and worry-free experience.
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